More Clients.
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IIT Hyd, IIT Patna & a hundred more..
RoboticWares has organized Technology outreach programmes at various institutes of India. IIT Hyd, IIT Patna, MNIT, NIT Surathkal, Jadavpur University are a few to name.
The training programmes of RoboticWares are now industry certified by Microchip. Our training programmes provides industrial exposure to students and we maintain high standards of delivery.
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Bharatiya Vidyapeeth, Mumbai
The College of Architechture, at BVP Mumbai uses UNIMATE to manage and administer the activities of its students and faculties. Unimate helps them in managing their electronic notice board, attendence, course-wares and many more.
The implemented system is capable of managing over 20000 students at a time.
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PMCA College of Architecture
RoboticWares manages the complete web portal of PMCA along with the student and attendance database.
PMCA portal is supported by Joomla in backend and UNIMATE to manage the student, notices and attendance data.
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Passay Minerals, Rourkela
RoboticWares provided an Inventory management software to keep track of the various machine spares, which may be in store or on repair.
Eagleton Golf resorts and Sahyog Group
RoboticWares has provided customized Customer Relationship Management (CRM) tools to these organizations, to manage and icrease their existing customer base. RoboticWares used the existing open source CRM tool - vTiger to provide a customized solution to its client.
Customer Relationship Management
The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service.
Customer relationship management describes a company-wide business strategy including customer-interface departments as well as other departments. Measuring and valuing customer relationships is critical to implementing this strategy.
Contact Management
Customer relationship management systems typically have a contact management system that allows companies to stay organized when it comes to maintaining contact with customers. Contact management modules allow you to assign a customer account to a representative or account manager. Within this CRM module, representatives can input both the date and time of contact or attempted contact as well as detailed notes and information about the representative-customer interaction. Many times, contact management systems also have a built-in calendar system that allows you to set a specific date and time in which to follow-up with the customer.
Sales Automation
Sales automation modules streamline the sales process by centralizing information about leads, customers and other data needed by a sales professionals and company managers. Sales automation helps sales representatives keep track of leads and prospects, giving them tools--such as sales call reminders--and steps to follow throughout the sales process. Many sales modules also support territory management, which means that sales representatives can be assigned by managers to a specific geographic region.
Marketing Module
Marketing CRM modules included with an enterprise resource planning (ERP) software connect several company departments, including sales and customer service personnel. The marketing management modules aggregate customer contact information into a database, which allows you to print address labels, generate form letters and perform email marketing at any time. Most marketing modules also give you tracking tools to measure the effectiveness of your marketing campaigns.
Order Management
Order management integrates with the sales automation module and also includes billing. This CRM module gives sales people a comprehensive view of products and services which can be offered to customers and leads. Order management tools give customers a way to pay for products, automatically generate billing statements and can send invoice notice reminders to customers. When included with an ERP system, order management modules also supports inventory management and product fulfillment duties of company personnel.
Analytics
An analytics section within your ERP system ties together and connects each of the CRM and company modules. This module generates reports and charts that present financial and sales information, such as revenue forecasting models. The analysis module gives real-time information on sales patterns, trends in marketing as well as inventory-related information.
